Frequently asked questions
Your questions answered
Where is Pet Paws Veterinary Clinic located?
The clinic is on Prince Mohammed Bin Fahd Rd in Ash Shati Ash Sharqi, Dammam, and also serves pet owners from Khobar, Dhahran, Qatif and Saihat.
What are the clinic’s opening hours?
Sunday to Thursday 9:00 am – 11:00 pm, Friday 4:00 pm – 11:00 pm, and Saturday 1:00 pm – 11:00 pm.
Which animals do you treat?
We treat cats, dogs, rabbits and birds. For other species, please contact us first so we can make sure we can meet their needs.
Do you handle emergencies?
Yes, during opening hours. Call or WhatsApp us before you arrive so we can prepare for your pet.
Can you pick up my pet from home and bring them back?
Yes. We collect your pet from your home in Dammam, Khobar, Dhahran, Qatif or Saihat and bring them back after the service. Book by WhatsApp or phone.
How do I book an appointment?
Call our mobile +966 54 123 3327 or landline +966 13 815 7775, or message us on WhatsApp. Booking ahead is recommended to avoid waiting.
How much do your services cost?
Costs depend on the case. Contact us by phone or WhatsApp for an estimate before your visit.
How do I book pickup and drop-off?
Message us on WhatsApp or call us with your address, a convenient time, and the service your pet needs.
Which areas do you cover?
We cover Dammam, Khobar, Dhahran, Qatif and Saihat. If you’re elsewhere, contact us and we’ll do our best to help.
Is there a delivery fee?
The fee depends on your area, and we tell you the amount when you book, before the appointment is confirmed.
When should kittens and puppies start vaccinations?
Core vaccines usually start at 6–8 weeks of age, with follow-up doses every 3–4 weeks until about 16 weeks. The vet confirms the right schedule after an examination.
Do I need an appointment for vaccinations?
We recommend booking by phone or WhatsApp to avoid waiting; walk-ins are seen when a vet is available.
Do you provide a vaccination record?
Yes. Every pet receives a vaccination record listing the vaccines given and the dates of upcoming doses.